nonverbal communication Essay - 632 Words

Unit 4 Assignment Nonverbal Communication People watching is very entertaining, you can learn a great deal about how people act, dress and interact in their environment. I choose to observe the nonverbal codes and messages of strangers in a customer service waiting room near my job. This section of my building create identification cards for eligible military member, their dependents, and contractors. Similar to the DMV, they are always very busy. My observation period was during their busiest hours, 9:00am-9:30 am. The customer service ID card section is pretty well lit. The furniture is nice, the chairs are closely arranged, causing people to sit very close to each other. There are plants and wall dà ©cor, making the space look†¦show more content†¦There was a couple that I could see were having or had recently had an argument or disagreement. The women had her arms crossed and face was stern when she spoke to the male. A new mom in room, seemed to be appear a bit overwhelmed yet happy. The baby was frustrated and cried quite a bit. Once she was able to quiet the baby after feeding her, she joyfully played and coddled the baby expressing love. The father in the room accompanied by three rumbustious children, tells them to sit in the chair and gives them a reinforcing grim look that suddenly makes them sit and behave (a look that I am oh too familiar with from schemas in my childhood). Many of the customers seem a bit annoyed by the long wait. There is a sign-in computer that the tech nician reads off who is next to be helped. I notice several customers eyeballing the computer and upon hearing a name other than their own, I can see the disappointment on their face. Mostly eye-rolling or, disappointing headshaking. One customer had conflicting verbal and nonverbal messages. When greeted by the technician he asked her how she was doing, she said she was doing great, however she seemed to be sad when I observed her, she appeared distant like a lot was on her mind and her eyes looked as though she may have been crying earlier that day or night before. Nonverbal communication can be used to reinforce verbal communication, deceive others, contradict verbalShow MoreRelatedNonverbal Communication As An Intercultural Communication1325 Words   |  6 PagesThere are many definitions for the term, â€Å"communication†. According to Samovar, Porter, McDaniel, and Roy (2015), communication is the ability to share ideas and feelings, and is the basis of human contact. Communication can also be defined as the process of transmitting information and common understanding from one person to another (Keyton, 2011). In my own words, I would define communication as sending and receiving message through verbal and nonverbal modes between individuals or groups. Read MoreVerbal Communication : Nonverbal Communication1428 Words   |  6 Pages The real communication is just based on the words we communicate with each other to deliver our messages and intentions. However, after taking this class it is quite clear to me that communication is not just verbal communication but nonverbal as well. After taking this course, I have become able to understand the nonverbal aspects in each and every communication, I use to encounter with or actions I use to see or experience. This course lets me understood that nonverbal communication covers severalRead MoreVerbal and Nonverbal Communication1472 Words   |  6 Pagesresearch done on verbal and nonverbal communication. First, we need to know what verbal and nonverbal communication is. Nonverbal communication is the way in which people communicate, intentionally or unintentionally, without words. Nonverbal communication uses nonverbal cues including facial expressions, tone of voice, gestures, body position, movement, the use of touch, and gaze (Aronson, Wilson, Akert, 2013). Verbal communication is what a person actually says. This communication relies on the wordsRead More Nonverbal Communication Essay850 Words   |  4 Pages   Ã‚  Ã‚  Ã‚  Ã‚  Found information states that â€Å"nonverbal communication is the process of transporting messages through behaviors, physical characteristics and objects†. Its how and what we use in order to express our feelings and say things. Using symbols is a way of using nonverbal communication. Also nonverbal communication is the way we use body language and gestures too. Nonverbal communication is often used unconsciously. When using the certain communication it can be misinterpreted also. There are manyRead MoreThe Origin Of Nonverbal Communication947 Words   |  4 Pagesprofessor Albert Mehrabian and Susan R. Ferris, that concluded that 93% of communication is considered nonverbal. Nonverbal communication can be anything from tone of voice, body language, and anything that doesn t come out of your mouth basically. Nonverbal communication varies across cultures and sexes and is an essential part of our world. Knowing the facts about how we communicate and the w ay we react to communication is important to increase trust, clarity, and add interest to your presentationRead MoreNonverbal Communication Essay1569 Words   |  7 PagesNonverbal communication is the process of sending and receiving messages without using words, either spoken or written. And it is also called manual language. Similar to the way that italicizing emphasizes written language, nonverbal behavior may emphasize parts of a verbal message. The term nonverbal communication was introduced by psychiatrist Jurgen Ruesch and author Weldon Kees in the book Nonverbal Communication Notes on the Visual Perception of Human Relations. It includes the use of visualRead MoreNonverbal Communication Essay1413 Words   |  6 PagesIn a romantic relationship, it is easy to have miscommunication between a man and a woman. â€Å"Most researchers agree that 70% or more of the meaning of any message is communicated through nonverbal channels like eye contact, facial expressions, posture, hand gestures, etc.† (Stinnett, 2015). Verbal and nonverbal messages are like a relationship, they work well together that way the message is sent and delivered appropriately and that there is no miscommunication. Women have their way of expressingRead MoreNonverbal Communication And Human Communication2357 Words   |  10 PagesNonverbal communication is communication through sending and receiving wordless cues such as body language between two people. Communication can be through gestures and touch, body language, posture, facial expression, or eye contact. Face to face interactions of nonverbal communication can be classified into three areas: environmental conditions, physical characteristics of the communicators, and behaviors of communicators during the interaction. Approximately two thirds of all communicationRead MoreAn Article On Nonverbal Communication1646 Words   |  7 PagesWarren Stewig in an article published in the professional journal Language Arts provides an excellent commentary on nonverbal communication. His article is an exceptional example of academic writing that has been formatted as a primer or tool to be used by other educators. Professor Stewig provides a breakout of how much of a given message can be considered verbal and how much nonverbal. He also introduces the term kinesics and divides kinesics into two categories: personal and professional gesturesRead MoreNonverbal Communication : Non Verbal Communication890 Words   |  4 PagesLiterature Review According to some psychologists, non-verbal communication varies based on a person’s cultural background, more so in the individualism-collectivism dimension. Additionally, studies have indicated that intercultural diversities in how verbal communications are observed can be traced to differences in facial signs that individuals from West and East look for when detecting emotions (Serlin, Berger Bar-Sinai, 2007). Therefore, people from distinctive cultures are expected to be